Terms of service
Last updated: October 11, 2026
Overview
Welcome to Yunae Korea! The terms "we," "us," and "our" refer to Pacific Commerce Group LLC, doing business as Yunae Korea. Yunae Korea operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Yunae Korea uses Shopify to provide the Services.
These terms and conditions, along with all policies referenced herein (the "Terms of Service"), describe your rights and responsibilities when using the Services.
By using the Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the Services.
Section 1 — Access and Account
You represent that you are at least 18 years old (or the age of legal majority in your country of residence) and that you have full legal capacity to enter into these Terms.
If you use the Services, we may request information such as your email, shipping address, and payment details. You guarantee that this information is correct and complete.
You are responsible for the security of your account and all activities conducted under it.
Section 2 — Our Products
We do our best to accurately represent our products, but colors and appearance may vary depending on your device.
Yunae Korea products are Korean skincare cosmetics intended for external, personal use, including the Silk Peptide EGF Toner. They are cosmetic products. They are not drugs or medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Our products do not replace medical care or the advice of a licensed healthcare professional or dermatologist.
Results may vary from person to person. Customer testimonials do not guarantee identical results. If a product doesn't work for you, our 30-Day Money-Back Guarantee applies (see Section 7).
We reserve the right to modify or discontinue products at any time without notice.
Section 3 — Orders
By placing an order, you make an offer to purchase. Yunae Korea may accept or refuse the order at its sole discretion.
An order is only confirmed after payment is processed.
Because orders ship within 24 hours of being placed, please contact us as soon as possible if you need to change or cancel an order. Once an order has left our warehouse, it can no longer be modified or canceled, but it remains covered by our 30-Day Money-Back Guarantee.
Section 4 — Pricing, Offers and Payments
Prices may change without prior notice. Any price change does not affect orders that have already been confirmed.
Prices are listed in the currency displayed at checkout (typically USD for US customers). Applicable taxes, duties and shipping fees are shown at checkout before you complete your order.
Promotional offers, such as Buy 1, Get 1 FREE, apply as described on the product page and at checkout, and may be changed or ended at any time without affecting orders already placed.
You agree to provide accurate and up-to-date payment information.
Section 5 — Safety and Limitations
The information provided through the Services is for general informational purposes only.
Our products are for external use only. Avoid contact with the eyes; if contact occurs, rinse thoroughly with water. We recommend a patch test on a small area of skin before first use, especially if you have sensitive skin. If you are pregnant or breastfeeding, have a skin condition, or are under medical treatment, consult a licensed healthcare professional before use.
Stop using the product if you experience redness, irritation, itching, or discomfort, and contact us — we will help you with a refund. Please follow the directions and storage instructions on the packaging, and keep the product out of reach of children.
Section 6 — Shipping
All orders ship from our warehouse in the USA within 24 hours of being placed.
Estimated delivery is 4–7 days within the United States and 7–10 business days for international orders. Shipping fees are shown at checkout. Delivery times are estimates and can occasionally be affected by carriers or customs.
We ship to addresses in the United States and to selected international destinations. Customs duties, import taxes, or other fees may apply to international orders and are the responsibility of the customer.
We are not responsible for delays caused by carriers, customs, or events outside our control. For full details, see our Shipping Policy.
Section 7 — Refunds and Consumer Rights
Refunds are governed by our Refund Policy and our 30-Day Money-Back Guarantee: if a product doesn't work for you, you may request a full refund within 30 days of the date your order is delivered, no questions asked.
Because opened skincare cannot be resold, for reasons of health and hygiene, refunds under the guarantee are issued without sending the product back — you keep it. Please do not return anything unless our team asks you to; we can only accept returns we have approved.
If an item arrives damaged, defective, or is not what you ordered, contact us with clear photos of the product and its packaging, and we will send a replacement or a refund at no cost to you.
If your skin reacts to a product, stop using it and contact us. We will help you with a refund.
Approved refunds are issued to your original payment method.
US CONSUMER RIGHTS: Nothing in these Terms limits your rights under applicable U.S. federal or state consumer protection laws.
For full details, see our Refund Policy.
Section 8 — Intellectual Property
All content on the Services, including text, images, logos, designs, videos, and brand assets, including the YUNAE wordmark, is owned by Pacific Commerce Group LLC (Yunae Korea).
Copying, reproducing, or using this content without prior written authorization is strictly prohibited.
Section 9 — Third-Party Tools
We are not responsible for the operation, accuracy, or safety of any external tools accessed through the Services.
Section 10 — External Links
We are not responsible for the content or practices of third-party websites linked from the Services.
Section 11 — Shopify
Yunae Korea uses Shopify as its e-commerce platform. However, Shopify is not the seller and is not responsible for sales transactions.
Section 12 — Privacy
Your personal data is processed in accordance with our Privacy Policy.
Section 13 — Feedback
If you post a product review or submit content for publication (for example a review with photos), you allow us to display it on our store and social channels with your first name and last initial. We will not use messages or photos sent to customer support (such as damage or skin-reaction photos) for marketing without your separate written consent, and we never edit reviews in a way that changes their meaning.
Section 14 — Errors
We reserve the right to correct errors, inaccuracies, or omissions on the Services at any time, including after an order has been placed.
Section 15 — Prohibited Uses
You may not use the Services for any illegal, fraudulent, abusive, or unauthorized activity, including but not limited to: violating any applicable law, infringing on the rights of others, transmitting viruses or malicious code, or interfering with the security or integrity of the Services.
Section 16 — Automated Agents
The use of automated tools, bots, scrapers, or any similar technology to access or interact with the Services must be explicitly disclosed and authorized in writing by Yunae Korea.
Section 17 — Termination
We may terminate or suspend your access to the Services at any time, without notice, for any reason, including for violation of these Terms.
Section 18 — Disclaimer of Warranties
The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, except for any warranties that cannot be excluded under applicable consumer protection laws and except for our 30-Day Money-Back Guarantee.
We do not guarantee specific results from the use of our products.
Section 19 — Limitation of Liability
To the maximum extent permitted by applicable law, Yunae Korea shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, or goodwill.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
Section 20 — Indemnification
You agree to indemnify, defend, and hold harmless Yunae Korea and its affiliates from any claims, damages, losses, liabilities, or expenses arising out of your use of the Services or your violation of these Terms.
Section 21 — Force Majeure
We are not responsible for delays or failures in performance caused by events beyond our reasonable control, including natural disasters, pandemics, government actions, or supply chain disruptions.
Section 22 — Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Section 23 — Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy and Shipping Policy, constitute the entire agreement between you and Yunae Korea regarding the Services.
Section 24 — Assignment
You may not transfer or assign your rights or obligations under these Terms without our prior written consent. Yunae Korea may assign its rights and obligations at any time.
Section 25 — Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved in the courts located in Sheridan County, Wyoming.
Section 26 — Changes
We may update these Terms at any time. Updated Terms will be posted on this website with a revised "Last updated" date. Continued use of the Services after changes constitutes acceptance of the updated Terms.
Section 27 — Contact
For any questions regarding these Terms of Service, please contact us:
- Email: support@yunaekorea.com
- Website: the Yunae Korea online store
- Address: Pacific Commerce Group LLC, doing business as Yunae Korea, 30 N Gould St, Sheridan, WY 82801, United States
- Customer support: Monday to Friday, 9:00 AM – 5:00 PM ET. We reply within 24 hours on business days.